Privacy policy

Privacy Policy

Last updated: June 26, 2025

This Privacy Policy describes how Wigglesworth-Weider GmbH ("we", "us", or "our") collects, uses, and shares your personal data when you visit or make a purchase from www.wigglesworth-weider.ch (the “Site”) or otherwise use our services (the "Services").

By using the Site, you agree to the practices described below. This Privacy Policy applies regardless of the country from which you access our Services.

1. Who We Are

Wigglesworth-Weider GmbH
Islikonerstrasse 7
8547 Gachnang, Switzerland
Email: contact@wigglesworth-weider.ch

2. Information We Collect

We collect or process the following types of personal information, depending on your interactions with our Site:

  • Contact Information: name, billing/shipping address, phone number, email
  • Payment Information: processed securely via Shopify Payments (e.g., card type, last 4 digits)
  • Account Information: login details, preferences, saved items
  • Order History: items purchased, returns, wishlists, cart activity
  • Device Information: browser, IP address, time zone, device type
  • Usage Information: how you interact with our Site, viewed products, referrals
  • Marketing Data: newsletter opt-ins, email engagement (via MailerLite)
  • Communication Data: messages, inquiries, and support requests

We collect this data through:

  • Information you provide directly (e.g., checkout, forms, emails)
  • Automatically via cookies and similar technologies
  • Third parties (Shopify, MailerLite, Facebook, Google)

3. How We Use Your Information

We use your information for the following purposes:

  • To process orders and fulfill contracts
  • To provide customer support and communicate with you
  • To personalize and improve your shopping experience
  • To send newsletters and marketing content (with consent)
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Email Marketing & Newsletter

We use MailerLite for newsletter delivery. You will only receive emails if you have explicitly opted in. You can unsubscribe at any time via the link in any email.

5. Disclosure of Information

We may share your data with the following parties, only when necessary:

  • Shopify (e-commerce platform)
  • Mailerlite (email marketing provider)
  • Payment processors (via Shopify Payments)
  • Shipping providers (e.g., Swiss Post)
  • Analytics tools (Google Analytics, Meta)
  • Authorities when legally required

We do not sell your personal information.

6. Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes your data in order to provide us with e-commerce services. This includes supporting fraud prevention, analytics, and targeted advertising. Shopify may process data outside your country of residence. Learn more at Shopify’s Privacy Policy.

7. International Data Transfers

Your data may be transferred and stored outside of Switzerland or the EEA, including in Canada and the USA. We rely on Shopify’s and other providers’ compliance with international data transfer regulations, such as Standard Contractual Clauses.

8. Your Rights (GDPR / Swiss DPA)

If you are in the EU, EEA, UK, or Switzerland, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data ("Right to be Forgotten")
  • Object to or restrict certain processing
  • Withdraw consent for marketing at any time
  • Data portability (receive a copy in a structured format)

To exercise any of these rights, contact us at contact@wigglesworth-weider.ch.

You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority in the EU. Find your authority here: EDPB Supervisory Authorities.

9. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us immediately.

10. Security & Data Retention

We take appropriate technical and organizational measures to protect your data. However, no online service is 100% secure. We retain personal information as long as necessary to fulfill the purposes outlined above, or as required by law.

11. Cookies

We use cookies and similar technologies to enhance your experience. Cookies may track session data, language preferences, shopping cart contents, and analytics data. You can manage cookie preferences in your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with an updated “Last updated” date.

13. Contact

For privacy-related requests, please contact us:

Wigglesworth-Weider GmbH
Islikonerstrasse 7
8547 Gachnang, Switzerland
Email: contact@wigglesworth-weider.ch